Frequently Asked Questions

FAQ ~ Frequently Asked Questions ~ FAQ

Find the answers to all your questions about renting a car in Hawaii

Hawaii Car Rental Questions

(Answers - see them all)

Age | Cars | Contact | Coupons & Discounts | Credit-Debit Cards | Cruise Ships | Drivers | Driver's License | Fees | 

Find,Review, Change or Cancel a Reservation | Insurance | Locations & Drop Fees | Multi-Island | Off-Road | 

Options and Accessories | Parking | Rates | Reservations | What to Bring | Miscellaneous

Age: (Click any title to go to each answer group)

  1. What is the minimum age to be able to rent or drive a rental car?

  2. Are the rates the same if I'm less than 25 years old?

  3. What if I'm 25 or older, but my second driver is less than 25?

  4. I'm 21 to 24 and I have no credit card or debit card. Can I still rent a car?

Cars:

  1. What car year are your rentals? Are they all new cars?

  2. Can I be put on a waiting list if the car I want is not available?

  3. Can I request and be guaranteed to get a car type that I specify?

  4. Will my reservation guarantee me getting a specific vehicle? It must be a 4-wheel drive!

Contact:

  1. Can you call me?

  2. Is there a number I could call to talk to someone before I make this reservation?

  3. Do you have a non-toll free number with which I could call you from overseas?

Coupons & Discounts:

  1. How can I get an upgrade coupon?

  2. Would you be willing to donate a rental car reservation to us?

  3. What other discounts do you offer?

  4. Do you offer a Kama'aina discount? Do you offer a Kamaaina discount?

Credit-Debit Cards:

  1. I have a debit card with the Visa (or MasterCard) logo on it. Do I qualify to rent a car at the listed rates?

  2. I only have a debit card but with no Visa (or MasterCard) logo on it. Can I still rent a car?

  3. I have no credit card or debit card and I'm 21 to 24. Can I still rent a car?

  4. My companion is over 25 and he has a credit card but only an international driving license. How do we make a reservation?

Cruise Ships:

  1. How do I get a car at a port of call, instead of the city or airport?

  2. Is there somewhere to park my rental car over night at or near the ship terminal?

  3. Do any of the agencies you represent offer pickup and drop-off at the cruise ship ports?

Drivers:

  1. What is your additional driver's policy?

  2. Will my 24 year old son be able to drive the vehicle also? Is there an extra charge since he is under 25?

Drivers License:

  1. What are the driver's license requirements in order to rent and drive a car in Hawaii?

  2. Do you accept International driver's licenses as my only license?

  3. Do you accept driver's licenses from other countries?

Fees: (Optional & Mandatory)

  1. What is the total cost with taxes and fees?

  2. Are there any other charges other than what is stated in #1 above?

  3. How much is insurance on the vehicles listed on your site?

  4. Are taxes and fees included? 

Find, Review, Change or Cancel a Reservation:

  1. What is the cancellation policy?

  2. How do I cancel my car reservation?

  3. How do I know that my reservation is actually cancelled?

  4. Do I cancel my reservation through you or do I need to go directly to the car rental agency web sites?

  5. I tried to change or cancel my reservation at the car rental agency web site but they tell me I have to go back to you.

  6. I made and received 2 reservations for the same thing. Do I just cancel one?

Insurance:

  1. Do the rates you show include insurance?  If not, what can I expect to pay?

  2. May I decline the car rental agency insurance and use my insurance instead?

  3. If I use my insurance, what proof do I need to show?

  4. Do you accept insurance from other countries or am I required to purchase insurance from the car rental agency?

Locations and Drop Fees:

  1. Where do we go to pick up the vehicle?

  2. Are there regular airport shuttles from the airport to the rental car place?

  3. What does this actually mean? - Waikiki Service Center (Hotel Pick up)

  4. Is it possible to arrange a car pick up or drop off at my hotel?

  5. Can I pick up the car in Hilo and drop it off in Kona? Is there an extra cost?

  6. Can I pick up the car at Kapalua, Maui (JHM) airport?

  7. May we rent a Jeep Wrangler from the Kaanapali beach location and return it at the airport location?

Multi-Island:

  1. Do you offer Multi-Island Rates?

  2. Does Multi-Island mean I can drive any Hawaii Island?

  3. Do I have to make separate reservations for each island?

  4. Will the weekly rate still apply if I travel to more than one island? Is the rate for 3 days on one island plus 4 days on another island the same as a weekly rate?

  5. Do you have a weekly rate where the 7 days can be split between several islands? Can I get a multi island weekly rate or do the trips have to be booked separately?  

  6. Are there ferries between the islands?

Off-Road:

  1. Which of your vehicles are 4-wheel drive?

  2. Do we need to have a 4-wheel drive on any of the roads of Hawaii?

  3. Are any of your rentals allowed off road? What about taking an SUV off road?

Options and Accessories:

  1. Do you provide child seats?

  2. Do you have non-smoking vehicle?

  3. Do all vehicles have Air Conditioning?

  4. Do all cars have automatic transmissions?

  5. Do you have any handicap/wheelchair vans or vehicles?

  6. Does the Jeep Wrangler rear seat fold down or is it removable?

  7. Do Hawaii Car Rentals have Roof Racks for Surfboards?

Parking in Honolulu and Waikiki:

  1. Where can I park in Honolulu and Waikiki?

  2. What overnight parking options are there in Honolulu and Waikiki?

Rates:

  1. Can I get just a quote, but NOT make an actual reservation?

  2. What is the cost difference between a 3 or 5 day rental and a 7 day rental.

  3. Is there a grace period for dropping off the car before I will be charged for another day?

  4. Who sends me the confirmation number, you or Dollar, Thrifty or Avis? Do I just get the number or do I get a whole printout in an email stating all the details of my itinerary?

Reservations:

  1. Do you have rates for a month or longer?

  2. How do I correct a mistake in my reservation.

  3. I lost my rental info. Do I have a reservation with you?

  4. Why haven’t I received my car reservation confirmation?

  5. Can someone confirm that you do have a reservation for me?

  6. How can I correct a reservation with the wrong information.

  7. I filled out the form and accidentally submitted a reservation! What do I do now?

  8. If I choose a rental car from Avis, will I get a reservation number that corresponds with Avis?

What to Bring:

  1. What do I need to bring - drivers license? my personal car insurance policy number?

Miscellaneous:



ANSWERSBack to the Top

Age:Back to the Top

  1. What is the minimum age to be able to rent or drive a rental car?
    ...    The minimum age to be able to rent or drive a rental car is 21 with a major credit card. However, with Enterprise, age 18-21 may rent a car if they are traveling on military orders and can prove it. If you are age 18 to 21, contact me and I can tell you of a place in Honolulu who will rent you a car.

  2. Are the rates the same if I'm less than 25 years old?
    ...    Each car rental company we represent charges an "underage" or "young driver" fee. The rate varies with each company from between $10 and $27 per day. While you may be an excellent driver, statistically, this age group is involved in a much higher incident rate. These companies will not rent you a car if you are under 21. If you are age 18 to 21, contact me and I can tell you of a place in Honolulu who will rent you a car. For more information on the underage driver surcharge fees, please visit our Hawaii Age 21-24 Underage Driver Surcharge Fees page.

  3. What if I'm 25 or older, but my second driver is less than 25?
    ...    You will receive the daily up charge for renters less than 25 years of age. For more information on the underage driver surcharge fees, please visit our Hawaii Age 21-24 Underage Driver Surcharge Fees page.

  4. I'm 21 to 24 and I have no credit card or debit card. Can I still rent a car?
    ...No, you cannot rent a car if you have no credit card and are 21 to 24.

Cars:Back to the Top

  1. What car year are your rentals? Are they all new cars?
    ...    The rental cars are replaced annually, generally during or after the first quarter so they are all newer cars. 

  2. Can I be put on a waiting list if the car I want is not available?
    ...Wr're sorry but there is no a process in place for this.

  3. Can I request and be guaranteed to get a car type that I specify?
    ...    None of the rental agencies will guarantee a particular make or model. However, they frequently only have one type of make and model available in a category and that is probably what you will get.

  4. Will my reservation guarantee me getting a specific vehicle? It must be a 4-wheel drive!
    ...    Same as #3 above, no guarantees are made. Please note that the car rental companies do NOT allow any of their cars to be taken off-road or off the pavement, even if they are 4-wheel drive. See Taking Rental Cars Off-Road for more details.

Contact:Back to the Top

  1. Can you call me?
    ...Unfortunately not. We're really sorry we can't call you. To keep our discounted rates so low, we would rather handle everything through email. HawaiiCarRentals.net is a discount, low budget, self-service website and we do not have the staff to call you on the phone or take phone calls. If you have questions, please email us via the contact form. We will email you back promptly.

  2. Is there a number I could call to talk to someone before I make this reservation?
    ...Unfortunately not. We're really sorry we can't call you. To keep our discounted rates so low, we would rather handle everything through email. HawaiiCarRentals.net is a discount, low budget, self-service website and we do not have the staff to call you on the phone or take phone calls. If you have questions, please email us via the contact form. We will email you back promptly.

  3. Do you have a non-toll free number with which I could call you from overseas?
    ...Unfortunately not. We're really sorry we can't call you. To keep our discounted rates so low, we would rather handle everything through email. HawaiiCarRentals.net is a discount, low budget, self-service website and we do not have the staff to call you on the phone or take phone calls. If you have questions, please email us via the contact form. We will email you back promptly.

Coupons & Discounts:Back to the Top

  1. How can I get an upgrade coupon?
    ...    See the car rental Coupons and Specials Page for details and coupons. Some years coupons are available and and some years they are not. At this time (2012), because of our already discounted rates, no upgrade coupons are offered, but Enterprise might upgrade if you ask at the counter.

  2. Would you be willing to donate a rental car reservation to us?
    ...    We are unable to provide a program in place for this. It's actually impossible to set it up because of how we are set up with the car rental companies we represent. However, I personally make substantial donations throughout the year to special causes.

  3. What other discounts do you offer?
    ...    We have pre-negotiated wholesale pricing with the rental agencies which we pass along to our customers. But we do not have any additional discounts available to offer.

  4. Do you offer a Kama'aina discount? Do you offer a Kamaaina discount?
    ...    Not at this time. Our rates are already discounted. But keep checking in at our Kama'aina Hawaii Car Rentals page because we have links to Free Coupons, Discounts and Upgrades.

Credit-Debit Cards:Back to the Top

  1. I have a debit card with the Visa (or MasterCard) logo on it. Do I qualify to rent a car at the listed rates?
    ...    A debit card with the Visa or MasterCard logo on it works with some companies but not others. Please call them directly.

  2. I only have a debit card but with no Visa (or MasterCard) logo on it. Can I still rent a car?
    ...    No, debit cards without the Visa or MasterCard logos on them are not accepted at the rental agencies.

  3. I have no credit card or debit card and I'm 21 to 24. Can I still rent a car?
    ...No

  4. My companion is over 25 and he has a credit card but only an international driving license. How do we make a reservation?
    ...    In order to rent a car, you need to have a credit card and a drivers license from the United States or most foreign countries. International driver's licenses are not usually recognized for anything other than identification if the foreign license is in a language other than English. HOWEVER, some car rental companies state the following: "An International Driver's Permit is required with all non-English foreign licenses. All drivers must have a major credit card in their own name and be at least 21 years of age or older." A driver's license from the country of origin is also required.

Cruise Ships:Back to the Top

  1. How do I get a car at a port of call, instead of the city or airport?
    ...    Please see the Hawaii Cruise Ship Car Rentals & Dockside Ports of Call Shuttle Pickup Information page.

  2. Is there somewhere to park my rental car over night at or near the ship terminal?
    ...    There is parking near the piers. Usually, there is also a fee for it. Please see the Hawaii Cruise Ship Car Rentals & Dockside Ports of Call Shuttle Pickup Information page for parking details. Also see Overnight Parking for Rental Cars while in Waikiki and Honolulu.

  3. Do any of the agencies you represent offer pickup and drop-off at the cruise ship ports?
    ...The car rental companies     usually provide a free shuttle from the dock to your rental car pickup location. Please see the Hawaii Cruise Ship Car Rentals & Dockside Ports of Call Shuttle Pickup Information page.

Drivers:Back to the Top

  1. What is your additional driver's policy?
    ...    They differ with each agency every year. Currently in 2012, the 5 companies we represent allow additoonal driver at no surcharge (restrictions apply). Please see our Hawaii Additional Driver Fees Waived page. 

  2. Will my 24 year old son be able to drive the vehicle also? Is there an extra charge since he is under 25?
    ...    He can drive the vehicle and yes there will be the daily renter under 25 charge applied. it's usually between $10/day and $27/day additional, depending on company. For more information on the underage driver surcharge fees, please visit our Hawaii Age 21-24 Underage Driver Surcharge Fees page.

Drivers License:Back to the Top

  1. What are the driver's license requirements in order to rent and drive a car in Hawaii?
    ...In order to rent a car, you need to have a credit card and a drivers license from the United States or most foreign countries. International driver's licenses are not recognized for anything other than identification. Some car rental companies state the following: "An International Driver's Permit is required with all non-English foreign licenses. All drivers must have a major credit card in their own name and be at least 21 years of age or older." A driver's license from the country of origin is required. For more detailed information, please see our Hawaii Driver's License Requirements - International, Foreign and Domestic page.

  2. Do you accept International driver's licenses as my only license?
    ...    No, ...In order to rent a car, you need to have a credit card and a drivers license from the United States or most foreign countries. International driver's licenses are not recognized for anything other than identification. Some car rental companies state the following: "An International Driver's Permit is required with all non-English foreign licenses. All drivers must have a major credit card in their own name and be at least 21 years of age or older." A driver's license from the country of origin is required. For more detailed information, please see our Hawaii Driver's License Requirements - International, Foreign and Domestic page.

  3. Do you accept driver's licenses from other countries?
    ...    Yes, from most countries, but not all. A driver's license from the country of origin is required. For more detailed information, please see our Hawaii Driver's License Requirements - International, Foreign and Domestic page.

Fees: (Optional & Mandatory)Back to the Top

  1. What is the total cost with taxes and fees?
    ...    On all car rentals in Hawaii, there are additional mandatory Hawaii taxes and fees over and above the base rates. These taxes and fees go to the State of Hawaii, not the car rental companies or Hawaii Car Rentals.

    (2012) - Some or all of the following taxes and fees may apply
    Tax / Fee Type Rate Applicable Locations
    Hawaii State Rental Vehicle Surcharge $7.50/day All locations
    Airport Concessionaire/Permittee Fee 11.11% Airport locations only
    Honolulu County tax 0.546% Oahu only
    Vehicle License Fee  $.35 to $1.45/day All locations
    GET - Hawaii State General Excise Tax 4.166% All locations

     

  2. Are there any other charges other than what is stated in #1 above?
    ...    Not in the base rental package. However, other charges can come from add-ons such as GPS Navigation, child safety seats, insurance coverage and protection plans, SiriusXM Satellite Radio rental, etc. You have to decide if you want to fill the car up with gas before returning or let the agency charge you a set fee. At this time the car rental companies will install hand controls for the disabled at no additional charge.

  3. How much is insurance on the vehicles listed on your site?
    ...    Rates vary by agency and are subject to change. Please refer to our Insurance Coverage, Protection Plans and Rates page.

  4. Are taxes and fees included in a car rental?
    ...    Rates you see on the web site are only the base rates of a car rental. It does not include taxes and fees. See #1 above.

Find, Review, Change or Cancel a ReservationBack to the Top

  1. What is the cancellation policy?
    ...There is no charge for a cancellation. You can cancel at any time. There is no penalty. If you want to find, review, cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation     page for easy step by step instructions for each company.

  2. How do I cancel my car reservation?
    ...If you want to cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation page for easy step by step instructions for each company.

  3. How do I know that my reservation is actually cancelled?
    ...The car rental company will send an email confirming the cancellation. You will also see it online when you cancel it.

  4. Do I cancel my reservation through you or do I need to go directly to the car rental company web site where I made my reservations?
    ...If you want to cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation page for easy step by step instructions for each company.

  5. I tried to change or cancel my reservation but they tell me I have to go back to you. What do I do now?
    ...This should no longer be the case with our new sytem. But if you get this message anyway, just email us with your name, reservation confirmation number, the email address you used when you made your reservation, the company you rented from, and what type of car you'd reserved and will be happy to look it up for you.

  6. I made and received 2 reservations for the same thing. Do I just cancel one?
    ...Yes. If you want to cancel your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation page for easy step by step instructions for each company.

Insurance:Back to the Top

  1. Do the rates you show include insurance?  If not, what can I expect to pay?
    ...    Insurance is an extra charge, so unless specified in your online request, the rates will not include insurance. There are a variety of different coverages available. Please refer to our Insurance Coverage, Protection Plans and Rates page.

  2. May I decline the car rental agency insurance and use my insurance instead?
    ...Yes, but please refer to our Insurance Coverage, Protection Plans and Rates page to read about what you need to know about car rental insurance and whether your insurance fully covers all scenarios.

  3. If I use my insurance, what proof do I need to show?
    ...At the car rental pickup desk, you will simply initial that you are waiving the insurance. You do not need to provide proof of any insurance (in Hawaii). If you get in an accident, you will need to provide the insurance company name and policy number for the police. However, this may change without notice in the future, so you should always bring your proof of your insurance card that you get annually from your insurance company and your policy number. Please refer to our Insurance Coverage, Protection Plans and Rates page to read about what you need to know about car rental insurance and whether your insurance fully covers all scenarios.

  4. Do you accept insurance from other countries or am I required to purchase insurance from the car rental agency?
    ...You should check to see if your insurance covers car rentals in the USA. It probably does not. Please refer to our Insurance Coverage, Protection Plans and Rates page to read about what you need to know about car rental insurance and whether your insurance fully covers all scenarios.

Locations and Drop Fees:Back to the Top

  1. Where do we go to pick up the vehicle?
    ...    If the car rental company you rented from has a booth at the airport, you first go to the agency booth or kiosk near baggage claim to sign the contract. From there you will then take their shuttle bus to their car lot for pick up. If they do not have a booth at or in the airport, puck up your luggage and then step outside and follow the signs to where you can get on the various car rental company shuttles. Please see our Car Rental Locations page for more details.

  2. What does this actually mean? - Waikiki Service Center (Hotel Pick up)
    ...    Thrifty has a rental agency in downtown Waikiki. If you call them up, they will pick you up at your hotel and take you back to the service center to pick up your rental car.

  3. Are there regular airport shuttles from the airport to the rental car place?
    ...    Yes. They run frequently. The rental car agencies have their own shuttles. see # 1 above too

  4. Is it possible to arrange a car pick up or drop off at my hotel?
    ...    There are a few isolated hotels where this can be arranged. It's mostly Enterprise who will "Pick You Up" because they have more -non-airport locations than any of the other car rental companies operating in Hawaii.

  5. Can I pick up the car in Hilo and drop it off in Kona? Is there an extra cost?
    ...    Yes, you can drop the car off at a different airport if the company you're renting from allows it. You'll be able to determine this when you're filling out your reservation request. There is an extra cost called a drop charge to pick up a car at one location and drop it off at another. The costs vary depending on the company you're renting from, which airports are involved, and which direction you're going.

  6. Can I pick up the car at Kapalua, Lahaina Maui (JHM) airport?
    ...Yes,     but check with the car rental company from which you are renting to see if they service that location. Currently, Avis, Budget, Dollar and Enterprise service the JHM location. Thrifty does not. See our Maui Rental Car Locations page for more details.

  7. May we rent a Jeep Wrangler from the Kaanapali beach location and return it at the airport location?
    ...    No. Not for any car. None of the companies allow dropping between these two locations.

Multi-Island:Back to the Top

  1. Do you Offer Multi-Island Rates?
    ...     We do not offer Multi-Island rates. Multi-Island rates are not possible with the system the car rental companies have set up for us. You have to make a reservation for each island location you travel to.

  2. Does Multi-Island mean I can drive any Hawaii Island?
    ...     Multi-Island simply means that we rent cars on separate islands.

  3. Do I have to make separate reservations for each island?
    ...    Yes.

  4. Will the weekly rate still apply if I travel to more than one island? Is the rate for 3 days on one island plus 4 days on another island the same as a weekly rate?
    ...    No. There are no multi-island rates. You have to make a reservation for each island location you travel to.

  5. Do you have a weekly rate where the 7 days can be split between several islands? Can I get a multi island weekly rate or do the trips have to be booked separately?
    ...    The weekly rate cannot be split between islands. Each car rental on each island is considered a separate transaction. There are no multi-island rates. You have to make a reservation for each island location you travel to.

  6. Are there ferries between the islands.
    ...    Between Maui and Molokai is the Maui-Molokai Ferry. It is NOT a car ferry. 

Off-Road:Back to the Top

  1. Which of your vehicles are 4-wheel drive?
    ...    Usually the Jeep Wrangler and some SUVs. Please note that the car rental companies do NOT allow any of their cars to be taken off-road or off the pavement, even if they are 4-wheel drive. See Taking Rental Cars Off-Road for more details.

  2. Do we need to have a 4-wheel drive on any of the roads of Hawaii?
    ...    No. Please be advised that the agencies we represent all have a strict policy which does not allow any of their cars to be driven off-road.

  3. Are any of your rentals allowed off road? What about taking an SUV off road?
    ...    The car rental companies we represent do NOT allow any of their cars to be taken off-road or off the pavement, even if they are 4-wheel drive. See Taking Rental Cars Off-Road for more details.

Options and Accessories:Back to the Top

  1. Do you provide child safety seats?
    ...    Avis, Budget, Dollar and Thrifty: You can book child seats on line. They will be shown on your confirmation. 
    Enterprise: You cannot book a child safety seat online. Please call our Hawaii Car Rental Locations directly to inquire. 
    ENTERPRISE: Child seats are available at some locations, but cannot be reserved online at this time. Please contact the Enterprise office in the city you are renting from to discuss the availability of child seats. The location phone number will show up when you simply inquire about rates on the Enterprise reservation web site.

  2. Do you have non-smoking vehicle?
    ...All car rental vehicles in Hawaii are smoke free. 

  3. Do all vehicles have Air Conditioning?
    ...Yes

  4. Do all vehicles have automatic transmissions?
    ...Yes

  5. Do you have any handicap/wheelchair vans or vehicles?
    ... If requested, the car rental companies only provide vehicles where they have installed hand controls. The rental agencies request 24 to 48 hour advance notice before confirmation of a rental with hand controls. Wheelchair lift vans are not available to rent in Hawaii

  6. Does the Jeep Wrangler rear seat fold down or is it removable?
    ...The rear seat folds down, but it is not removable.

  7. Do Hawaii Car Rentals have Roof Racks for Surfboards?
    ...Please see the Do Hawaii Car Rentals have Roof Racks for Surfboards page.

Parking in Honolulu and WaikikiBack to the Top

  1. Where can I park in Honolulu and Waikiki? Where is the free parking?
    ...There are lots of places, some free, most are not free. See "Daytime and Overnight Parking for Rental Cars in Honolulu and Waikiki"

  2. What overnight parking options are there in Honolulu and Waikiki?
    ...There are lots of places, some free, most are not free. See "Daytime and Overnight Parking for Rental Cars in Honolulu and Waikiki"

Rates:Back to the Top

  1. Can I get just a quote, but NOT make an actual reservation?
    ...    Yes. Go to the car rental company web site using our discount links and fill in the form. It will show you all the charges before you confirm that you want the car.

  2. What is the cost difference between a 3 or 5 day rental and a 7 day rental?
    ...    Generally speaking, after 5 days, it becomes more cost effective to get a weekly rate. 5 and 6 days is the same base rate 7 days. So after the 4th day, the 5, 6 and 7 day rentals are quoted as a weekly base rate. However, the taxes and fees will vary depending on how many days you actually have the car.

  3. Is there a grace period for dropping off the car before I will be charged for another day?
    ...    Some companies have a 59 minute grace period, others 30 minutes, other no grace period at all. Others start charging an hourly rate or penalty if you return the car after the designated time, even if you call and ask to extend the rental.

  4. Who sends me the confirmation number, you or the car company? Do I just get the number or do I get a whole printout in an email stating all the details of my itinerary?
    ...    When you make your reservation, all details will show up on your computer screen, which you can print out. The car rental company will also email you the same thing. If you don't get it, look in your spam or junk email folder.

Reservations:Back to the Top

  1. Do you have rates for a month or longer?
    ...    Yes, check out our Hawaii Monthly Car Rental Rates page.. 

  2. How do I correct a mistake in my reservation?
    ...    If you want to view, cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation page for easy step by step instructions for each company.

  3. I lost my rental info. Do I have a reservation with you?
    ...    If you want to view, cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation page for easy step by step instructions for each company.

  4. Why haven’t I received my car reservation confirmation?
    ...    If you didn't get an email confirmation, it's usually in your spam or junk email filter. To pull up your reservation online, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation page for easy step by step instructions for each company.

  5. Can you confirm that you do have a reservation for me?
    ...    If you want to view, cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation

  6. How can I correct a reservation with the wrong information.
    ...    If you want to view, cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation

  7. I filled out the form and accidentally submitted a reservation! What do I do now?
    ...    If you want to view, cancel or change your car rental reservation, please go to our Find, Review, Change or Cancel Your Hawaii Car Rental Reservation

  8. If I choose a rental car from Avis, will I get a reservation number that corresponds with Avis?
    ...    Yes. And the same goes for all the other major national brand car rental companies I represent.

What to Bring:Back to the Top

  1. What do I need to bring - drivers license? my personal car insurance policy number?
    ...    To rent the car, you need to bring a drivers license, your name, a credit card and possibly your confirmation number. It's always best to bring your proof of insurance card just in case.

Miscellaneous:Back to the Top

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Have a great time in Hawaii!

Steve Parquet, owner

www.HawaiiCarRentals.net 

 

 

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