...you take care to treat them fairly...Hi Steve, Your customers will always remember that you take care to treat them fairly! Thanks again! N.C.
Steve, thank you so much for your quick response. You've always been incredibly helpful. Thank you!! :) K.F.
...I re-booked and saved $300!...
Hi Steve, All your information was most helpful and reassuring. Your help and explanation throughout is very clear and I appreciate it. Your tip of getting lower rate also helps as I re-book and save $300!!!. WOW what a difference. I look forward to enjoying a great time in paradise and again MAHALO. Rgds C.Y.
...service has been exceptional...Steve, Thank you so much.. Your service has been exceptional and appreciated. R.F.
...Best informative company I have ever seen!...Thank you so much! I appreciate it :) Best informative company I have ever seen! J.P.
...appreciate your "going the extra mile"...Thanks again, Steve, I really appreciate your "going the extra mile" to explain options! Mahalo, A.E.
...awesome customer service...I apologize for the delay in responding. Thank you sooo much for this information! Thank you for taking the time to respond with such valuable info! Your awesome customer service has not gone unnoticed. It is so rare these days and it was a breath of fresh air to receive such a kind and warm response. Thank you again for everything!! J.F.
...without asking for anything in return...I just want to let you know how much I appreciate your email because you are just helping people and that's amazing. Taking your time out to get back to me without asking for anything in return. I truly appreciate it. I hope the best for you and thank you again for letting me know! Best regards, B.H.
...thanks for saving us over $300...You ROCK, sir. Mahalo for enhancing our trip. Thanks for the extra work to generate the new reservations due to the email address change. And thanks for saving us over $300. THANKS for all again!! Have a GREAT day! LT
...have enjoyed your great service many times...Hello Mr. Parquet, Thanks you so much for providing amazing details! I rely upon details to do my job on a daily basis so it is a joy to find someone that can produce details and insight. I had only called and inquired about the 3rd party liability insurance daily rate and for some reason the agent took it upon herself to change something, or accidentally hit some button. Very frustrating/sad when I should only have to ask what the daily extra insurance is on a vehicle type, but the agent needs a reservation number, and then changes my reservation time. I also appreciate knowing the car rental company will hold my reservation and just return within the designated time so I don't go over and pay an huge fee for an extra hour. If I do call back, I will ask them to ensure they preserve my rate if they change my pick up time. I have enjoyed your great service many times over the years and have learned so much from you in this one message. Thanks again for all your help!! Sincerely, M. Z.
...Hawaii Car Rentals has been the easiest car rental website...Hi Steve, Thank you so much for the clarification. Honolulu Car Rentals has been the easiest car rental website I have ever encountered, and I am excited to arrive in Hawaii next month knowing I will have a car to go around and sight see. Thank you and kind regards, J.S.
...absolutely love your website and discounted cars!...Hi Steve, Also, I want you to know that I absolutely love your website and discounted cars! I've been using it for years and tell all my friends and co-workers about it, they love it too. It's hassle-free and that's rare to find these days. Hope you had a Mele Kalikimaka, and have a Hauoli Makahiki Hou! Mahalo, G.A.
...even though I was never was your customer...Thank you so much for your help. I thought I was sending my question directly to Hertz and I didn't realize when I sent the message. I apologize that you've searched your system to find my record which doesn't even exist, so sorry about this. Nevertheless, the detailed information you sent was very helpful and made it a lot easier for me to find who I should be in contact with and what information I need when asking about my deposit. So again, thank you so much for your assistance, help, and kindness even though I was never was your customer. We're planning to visit Hawaii again for the 55th Anniversary, so then I'll use your company to book a rent a car I promise. K.K.
...saved about $300...I've booked it with you guys and also confirmed with the Thrifty themselves so all good, saved about $300 USD booking through you compared to anyone else so I'm very happy I found you guys. Mahalo, C.D.
...You are my hero!...
"Hey Steve! You are my hero! Thank you so much for providing such excellent customer service. I find this to be a rare occurrence these days and it was certainly a relief to receive an immediate response from you. You have made my day! We come to Big Island every year and hope to start spending longer stays in the near future to test our ability to live on an island! You will be my first choice for a car rental. Mahalo, from the bottom of my heart! C.G.
... taking your time to reply so in depth...
Aloha Steve Wow, thank you so much for taking your time to reply so in depth to my email, I couldnt appreciate it more! Thank you for your time and effort D.S.
...getting back to me on a Sunday and all hours of the day...BTW, really appreciate you getting back to me on a Sunday and all hours of the day. I really didn't expect that kind of service. Thank you again for your help. M.H.
...saved me in excess of $1,300...Thanks so much Steve. I needed a vehicle for someone staying on island for 2 months under the age of 25. The prices I was being quoted from other sites was staggering. You were able to save me in excess of $1,300 for the 2 month period. When I returned the car today the original quoted price is exactly what I paid. Your assistance from the original inquiry to reservation was exceptional and quick. I would highly recommend your service to anyone. I was more than pleased with the website, service, and experience and would without hesitation use Hawaii Car Rentals again. Mahalo, B.H.
...Your website is extremely helpful...Thank you so much Steve! Your website is extremely helpful, has loads of good insights and info for people like me that are totally new to car rental. Much appreciated, I'll keep reading through it. Thanks again! F. V.
...No wonder we book with you every time...Aloha Steve! OK, thanks so much for the info. I assumed that there was a shuttle for Advantage but couldn't find anything on it so mahalo! Thanks also for the tip re making changes .. good to know and we'll keep an eye on the rates. We're so impressed that as the owner you've taken the time to reply to us personally. No wonder we book with you every time we go to Maui. :) Much aloha, T.A.
...first person to answer my questions...
Thank you so much . I have to say you are the first person to answer my questions. Seems so much more efficient dealing with you and your company then the individual rental companies.L.Y.
...very informative reply...
Thanks so much for the very informative reply. I can tell you've done this a few times! :) lol. Boy am I glad I booked when I did! We look forward to discovering your home of Oahu.
Good Evening, Steve,
Thank you for such a quick response, this is amazing :). You are the best, thank you for all of your advices! Your customer service is amazing, I am definately gonna leave a good review about you and book with your company. So nice to meet somebody so simple and pleasant! Thank you again, you helped me a lot :).
Thank you so SO much for the out of the ordinary arrangements you have made on our behalf. I can easily imagine there would have been many phone calls and we are truly grateful for your efforts. Wonderful service!! And especially thanks for re-booking the car at the cheaper rate at Kona. I will definitely recommend you to anybody I know who would be traveling to Hawaii.
Thank you so much again!!,
Thanks so much for all of your assistance and making sure all the details are arranged, very appreciated! Thanks, and we will be sure to keep your contact for all our future trips to Kauai :)
...couldn't have been better, easier, or more economical...
A very late thank you--I and my entire family, a total of 14, enjoyed a week on Oahu in early April. We rented a total of 3 vehicles thru your site--couldn't have been better, easier, or more economical. Thank you so much!! If I'm ever lucky enough to get to come back, for sure I'll be visiting your website again!
Thank you for the money saving tip...
Thank you for the money saving tip. I've done all the reservations myself (using your corporate discount links). If I have any questions I'll contact you, and if I know of anyone travelling to Hawaii I'll refer them to you.
Thank you so much...
Steve - Thank you so much for going out of your way to help me. The Jeep will be less expensive and more fun.
I love your website!...
Thank you so much for the quick response!!! I am definitely more at ease after reading your explanation :)
By the way, I love your website! It's extremely easy to read and provides very detailed information...and I love those little hula girls :)
Thank you for all your assistance! It is greatly appreciated :)
Have a wonderful day!
What a great website you provide...
Hi Steve- Thank you for all your help. Much appreciated. Once again thank you again for all your help and what a great website you provide.
Above and beyond the call of duty...
Hi Steve- you are most awesome! Thank you so much for going over and beyond the call of duty! Wow, I'm impressed on your great customer service!!!
Amazing prices, you were half of Hotwire...
Amazing prices, you were half of Hotwire when I booked. Thanks! Only one minor complaint, your posted Enterprise contract conditions are 3 years old. Extra non-spouse driver is now $12.99, not $10.00.
Thanks for the feedback and especially for the heads-up about the Enterprise Terms and Conditions being out of date. I just emailed my corporate reps from Avis, Budget, Dollar, Thrifty and Enterprise and asked them all to send me their latest documents.
Unfortunately, most are their national terms and conditions documents and not necessarily specific to Hawaii. Some of what's in the documents is not applicable to Hawaii corporate accounts like HawaiiCarRentals.net. So, as far as what you said about the Enterprise "Extra non-spouse driver is now $12.99, not $10.00," you are 100% correct on the national level. But actually, when you reserve through us via www.HawaiiCarRentals.net, the additional driver drives FREE with Enterprise, spouse or non-spouse, and with Dollar and Thrifty as well. Avis and Budget has spouse and domestic partner as additional driver fee waived. These are all a special Hawaii-only corporate account arrangements I have with these companies for all my customers. They are called Additional Driver Fee Waivers.
Thanks for the prompt reply and reassuring me...
Hi Steve - Thanks for the prompt reply and reassuring me regarding my concerns about the charges for an additional driver.
Thank you for saving me $70 on my weekly rental!
Steve - Thank you for saving me $70 on my weekly rental, and for the info on Saddle Road and "off road" info on your web site.
THANKS SO MUCH FOR SUCH A GREAT AND INFORMATIVE EMAIL!
THANKS SO MUCH FOR SUCH A GREAT AND INFORMATIVE EMAIL!!! I'm going to be deciding within the next day or so how long I'll be there and will get back to you for sure--it is a wonderful service you provide and again, thanks for getting back to me! You are just a great guy to have sent me so much information so quickly!
Sincerely, R. S.
You made the process easy.
Thank you for your assistance. I did get a reservation number for both reservations. You made the process easy. Thank you.
We greatly appreciate your thorough reply...
Dear Steve - We greatly appreciate you taking the time to provide a thorough reply! I have reviewed the information and will be in touch in the next day or two regarding a reservation after confirming our itinerary.
Thanks again for your time and assistance!
Happy New Year
Sincerely, T & M
Very much appreciated...
Steve - Needless to say, my wife and I were thrilled to see your emails confirming that you had succeeded in finding a Wrangler for us. You taking the time to help us with this is very much appreciated.
We look forward to revisiting Hawaii after so many years after our honeymoon and the efforts of people like you continue to make our anticipation that much greater.
Mahalo and Aloha. Happy New Year to you as well. With appreciation.
Love it (your website) and have pointed other folks to it...
I just rented a couple of cars for Hawaii from your site again. Love it and have pointed other folks to it. Do you have a site that rents cars on the Mainland?
Thanks a lot for reserving! For the mainland, you can actually use the same links you saw on our home page to rent cars on the mainland or anywhere in the world where Avis, Budget, Dollar, Thrifty and Enterprise are located.
... FYI, my mainland website Discount Car Rentals Online .com
Unreal! - HawaiiCarRentals.net $39 (including tax), elsewhere $62 (including tax)
I want to thank you for finding me such an economical car rental in Hilo on 11/28. Best Kayak could do for me was $62. You got me a rental, through Thrifty, for $39. Price includes taxes. Unreal!
I was impressed... Kudos to you!
I was impressed how quickly you handled the matter and got it fixed. Many website owners wouldn't have responded at all. Kudos to you!
How can I refer you to others?
Thank you for taking the time to put together this plethora of information!! How can I refer you to others?
You're welcome! To refer others to Hawaii Car Rentals, simply email them and suggest they check out our discounted rates. Or, follow us, see our videos, like us, tweet, Google+ us or follow our blog.
We've used you guys twice.
You get great discounts and extras like extra drivers. We've used you guys twice now when we have been in Hawaii and wouldn't rent a car any other way!
Your e-mail was very informative and CLEAR.
Thanks for your prompt response! Your e-mail was very informative and CLEAR. Thanks too for the info on how to cancel/change reservations. You have been very helpful, and the personal touch is appreciated.
I am now reserving a second car through your site.
Just wanted to THANK you for having this site available. I am fortunate to have an aunt that has lived in Kauai for many years, and I have been there to visit at least 9 or 10 times. I would not be able to afford to come so often if there were not options such as this for renting a car. Her car is old and not running well, and it is great if my partner and I can rent our own. I was shocked last year when I saw how much the cost of rentals had increased since previous trips, and had I not come across your website we would not have been able to afford a car. I am happy to say I am now reserving a second car through your site for another upcoming trip. Especially now that I am a graduate student I appreciate this opportunity! Thank you for making these discounted prices available. It truly does make a huge difference.
Thanks a lot for your information! You're fast and you understood every point.
Hi Steve - Thanks a lot for your information! You're fast and you understood every point. Excellent that you also informed me about the commission! It matches your webpage. Very Good!
Have a wonderful day - and thanks again.
Thank you for your great website, it has saved us a lot on our car rental.
Hi Steve - Thank you for your quick reply. It's nice to have a professional and friendly response from a car rental company in Hawaii (others are not so efficient or courteous)! Thank you for your great website, it has saved us a lot on our car rental.
I will definitely tell my friends.
Thanks, Steve - I will definitely keep your info and tell my friends as you have shown so much patience and knowledge in dealing with me. Plus you have great prices!
Thank you for your thorough and thoughtful answers.
Steve, thank you for your thorough and thoughtful answers. I plan on using your discounts when I rent in September of this year.
It was amazing how much I could save on car rental thanks to your web site.
Thanks for you reply. It was amazing how much I could save on car rental thanks to your web site. Hawaii is often excluded from many special deals, and I was so shocked at the regular price.
Anyway, thanks million.
I wish I had found your website years ago.
I wish I had found your website years ago, as we go once or twice a year to Kauai, and pay much more than on your site. Keep up the great deals!!
A new fan,
It will be a pleasure to book through you.
Thanks for the rapid response. It will be a pleasure to book through you.
Your website is the hardest to use!
aloha your site is the hardest to use most confusing site I have ever used! spent 1/2 hour on your site,,, could not get a decent rate,,2 min on the phone with a TA and done --1/2 the price as your "over promise under preform site,,,, good luck! i won't be back!
As far a travel agent getting you a rate at 1/2 of what Hawaii Car Rentals offers. I'd like to see what that rate was and compare it to our rates. Did it waive the fee for additional driver(s)? I wonder if the rate you got was combined into some sort of promo fly-drive-hotel package and the rental car rate was offset by higher airline or hotel rates. That is really the only way you could get rates that were 1/2 of our rates. Here's how that works: If I were on a travel agent fly-drive-hotel program where I pay the airlines, car companies and hotels a certain flat rate, I would be able to charge whatever I wanted. I could say free car with a fly-drive-hotel package and offset the freebie car with the higher rates I would charge for the flight and accommodations. In the end, I hope you got a great package deal. Again, thanks for the feedback.
Your website is a wonderful savings!
Thanks Steve - Your website is a wonderful savings!
You have great discounts!
Hello Steve - Thanks for the quick response. I can't complain about having a lower price! I'm glad I did some looking around. You have great discounts!
Those discounts are a great savings.
Hi Steve - I sure appreciate your website, as those discounts are a great savings. :) Your website has been really helpful -- we've emailed before, don't know if you remember, but you helped me to find a good deal for a car rental in Maui last Feb.
Thank you for offering great deals on car rentals!
Thank you so much for your quick and clear answer! The Jeep is booked and I'm very much looking forward to the trip, I've never been to any of the islands before. Thank you for offering great deals on car rentals! :)
Absolutely fantastic service!
Steve, ... absolutely fantastic service! Thanks very much. We will certainly book all our rentals through your company.
Your web-site saved us $33/day.
Steve, Thanks for all of your help! You have been so helpful! I have all the days reserved. Your web-site saved us $33/day. Your company offers the best price that I can get, even with other discounts.
Thanks for the awesome rates, no one else comes close!
1/3 the price.
Unbelievable rental experience on Kauai! Smooth as silk and at 1/3 the price of the options. I was very impressed.
I will book ONLY through your website.
You are the best Steve, and have been the ONLY person to exactly answer my questions!!! Mahalo! I will book ONLY through your website and hope it brings a little extra to you!!!
17 day rental for $360 total!
Your site led me to a 17 day auto rental for an economy car in Honolulu for a grand total of $360....that's with taxes and everything!
Thank you...or should I say "Mahalo"? ...R. S.
I'm glad to have found your site and will be using it whenever possible.
Thanks for the prompt response. I'm glad to have found your site and will be using it whenever possible.
Thanks. ...D. S.
Your corporate discount really saved the day.
Thanks again, Steve. Yes! Your corporate discount really saved the day. The 3 extra days pushed it up to $671.00. Darn. But it's still much better than the going rates which are around $800-$900. I made the reservation with Dollar using your discount link. :)
Many thanks! ...J.M.
Your prices were 45% lower than other well-known travel websites.
Booking with you was quick and flawless. While other discount websites require you to provide personal information with them first, your website takes customers directly to the rental car company page for booking. Even better, your prices were 45% lower than other well-known travel websites and the car rental companies themselves. Thanks for making it cheap and easy!
Thank you for your help and good info.
Steve, Thank you for your help and good info. Thanks to you we made our reservation as planned. I'll continue to refer to HawaiiCarRentals.net whenever I visit the islands.
Sincerely, ...M. P.
I've been so happy with your site and will recommend it to all our friends.
Thanks for your quick reply, Steve! Your guarantee is so awesome. I've been so happy with your site and will recommend it to all our friends.
I saved a BUNDLE on my recent 10 day trip to Kauai.
I must admit, I was a little skeptical when I found your website, but it is the real deal. I saved a BUNDLE on my recent 10 day trip to Kauai. Thank you so much!
... S. F.
This says a lot about your customer service already.
Mahalo for the quick response. This says a lot about your customer service already. I look forward to doing business in the near future. I have been renting cars in Hawaii for years and didn't realize there were other ways to rent cars other than through a package deal with the travel places.
Prompt response and great communication.
Thanks for your prompt response and great communication!
Your rental car prices are quite amazing for Waikiki.
Thanks Steve for the quick reply and thanks for the web page of information. Your prices are quite amazing for Waikiki. I checked with the car rental company at hotel we are staying with and you beat them by more than 1/2 price.
I will definitely be passing the word onto my friends.
You Saved Me Huge!
Thanks for the reply. I was able to book with Enterprise rent-a-car - and I just cancelled an outrageous booking (with another online company). You saved me huge!!! Good work!
These rental car rates are much better than anything I've seen so far
Steve! You are amazing!!!! Thank you so much for the information. I've made some reservations and see exactly what you're talking about. These rates are much better than anything I've seen so far. You've been so fantastic, I'm excited to pass your name along to others when they're making reservations!
$10.00 per day cheaper on car rental
I think your website is great. Your site promo made our rates about $10.00 per day cheaper.
I really appreciate all the info you have on your website
Thank you so much for your quick response to my email, Steve. I have looked up the link you sent and see that there is parking across the street (from the Honolulu cruise ship terminal) and that would be great. I will be looking to rent a SUV for Sept 27-28 in Honolulu and will be using your website to book it. Thank you so much for your help. We may also rent a convertible in Maui when we dock there, again will be using your website for that.
I really appreciate all the info you have on your website too!
Orbitz, Expedia, etc rates are astronomical compared to yours
Can you please explain to me how it is possible that your rates for many of the same rental agencies are so much cheaper than those online. I'm finding that whether I'm looking at orbitz, expedia, etc their rates are astronomical compared to yours. I would love to understand and be assured that if I book through you that I will not have any problems or not have a car.
Thank you. ...J.K.
Sure. Check out the whole story at our about us page.
Thanks so much for all your insight and help
Thanks so much for all your insight and help, Steve! You've been a big help!
Wow, this is really helpful information
Wow, this is really helpful information. Thanks so much for sending it along. I appreciate your tips on how to rent the cheapest possible way as well as the info on when rates come out.
Thanks for everything! ...K
Thank you so much for the detailed email
Hi, WOW! thank you so much for the detailed email. All the tips are so helpful.
Thank you for the the amazing rates
Thank you for the the amazing rates on rental cars. Do you have any suggestions for discounts on activities on Kauai? Any information would be much appreciated.
Your prices were nearly half the cost
My husband and I just booked a car through your site and received a wonderful deal with Thrifty. Your prices were nearly half the cost of going directly to the rental car agency.
Thanks for the great deal,
I am tremendously grateful
Thanks so much for you speedy response -- it's greatly appreciated! I am tremendously grateful for all your help and added insight Steve.
I’ll be in touch soon,
This site was much cheaper
I used this site to make all my car reservations - they have the best prices and discounts (I did a comparison one afternoon - this site vs each individual car rental site - this site was much cheaper - and easy to navigate).
I’ll definitely rent from you again
I used your website and rented from Thrifty and used the upgrade coupon. Honolulu airport pick up. Wanted to let you know that they were great. My first car had a warning light come on after day 2 so they let me switch it out for another car. The pick up shuttle drivers were WONDERFUL!
Thanks again. I'll definitely look up your site when I return later this summer.
Is this website for real, no strings attached to get these great rates?
Thanks E.S.! Yes, we are for real and there are not strings attached. Read all about it.
I will definitely recommend your site to others
Thank you so much for all of your help! Thanks for checking into this to confirm the prices--I always like confirm everything before I leave so there are no surprises when I arrive. I really appreciate it, and I will definitely recommend your site to others!
I really appreciate your time and detailed response
Thanks I really appreciate your time and detailed response. I will most likely rent with you later today. Initially it was difficult understanding all the what's. and why's when it came to the price difference. You did a good job explaining it.
You are the BEST!!!
You are the BEST!!!
Always soooooo helpful. I am really grateful to you and saved 20% from your suggestions. Plus the locations page is great!
A happy customer,
I will surely send customers your way!
Steve, You probably don't remember me, except maybe that I was the one who bugged you several times, and you helped out each time. Just wanted to drop you a note to say Thank You for helping us out with the car rentals on our vacation, which turned out nearly perfect. So far as Thrifty Car Rental, they are simply GREAT and I would refer them to anybody. In the midst of all the confusion with people arriving and leaving, they were polite, friendly and helpful. When we were leaving Oahu for Kauai, we somehow left two bags in the back of one of our cars. One of the bags was the camera bag with $700.00 or more worth of equipment in it. The depot called the shuttle driver who whipped a quick U-turn and went back to get them. A real class act. Please let your contact at Thrifty know how happy we were with them.
Thanks again for your patience and help in arranging this important part of our vacation. If we travel again, or if I hear of someone who needs rental cars, I will surely send them your way!