Thrifty Hawaii Car Rentals Terms, Conditions & Information

2013 - Corporate Bonuses, Terms & Conditions - Hawaii Car Rentals

2 FREE Additional Drivers
Discounted underage driver (21-24) fee of $10/day (instead of $27/day)
Early return or late return fees may apply if you return the vehicle before or after the reserved due date.
Rates include unlimited mileage in the renting state (3,000 miles/kms per month maximum). Applies to all Hawaii locations.
Weekly rate is calculated at 5, 6 or 7 times the daily rate; monthly rate is four (4) times the weekly rate; extra day rate is equal to daily rate.
Maximum rental period is 28 days. (For longer than 28 days, please make multiple reservation(s).
Black out dates at some locations may apply during peak demand periods.
Rates do not include commissions, taxes, refueling, other optional items or applicable fees, including, but not limited to, airport access fees, airport concession fees, vehicle license fees, consolidated facility fees or charges, or transportation charges.
The terms and conditions of the Dollar rental agreement apply at time of rental, unless otherwise stated herein.
One-way Rates (Drop Charges): Available rates vary by city pair and will be quoted at the time of reservation.
Terms of agreement are only valid on certain car types and all benefits are void if rental agreement is violated.
*The Thrifty Car Rentals nationwide terms & conditions do not supersede or override this local agreement.
In other words, when you reserve your car through Hawaii Car Rentals, the pre-negotiated contractual agreement we have with Thrifty takes priority over the national terms and conditions that you would see below, on the Thrifty website, or their terms & conditions section of your rental agreement.

INSURANCE:
*Uninsured or under-insured motorist or motor vehicle coverage or supplemental "no fault" or any other optional coverage is not provided, unless such coverage is imposed by the law of the state in which the vehicle is rented in spite of the terms of the rental agreement in which case they shall be, if imposed, in the minimum limits required by applicable law. To the extent permitted by law, Thrifty, Company and the renter reject the inclusion of any such coverage. Any protection against third-party automobile liability claims provided to renters under this Agreement will be provided under a certificate of self-insurance, an insurance policy, and/or an indemnification, as Thrifty chooses.

SMOKING:
*Dollar Thrifty Automotive Group has instituted a new nationwide no-smoking policy, including our Hawaii locations, for ALL vehicles in our fleet. Effective on January 6, 2010 when picking up their vehicle, each renter will be asked to sign the Rental Agreement which will include the following statement: By selecting the "Accept" button below, I confirm that I understand that Dollar/Thrifty prohibits smoking in the rental vehicle. I agree that I may be liable for a charge of up to $250 if anyone smokes in the vehicle during the term of my rental.

Special negotiated Hawaii Thrifty Traveler Program rates apply. Kahului Airport Maui, Honolulu Airport, Oahu, Waikiki, Lihue Airport Kauai, Hilo Airport Hawaii and Kona Airport Hawaii. All islands EXCEPT Lanai and Molokai. (Add Mandatory Hawaii Fees to all rates.)

Please see THRIFTY CAR RENTAL HAWAII - General Information section below for most up to date information and restrictions. However, when renting through this web site, in 2013 the fee is waived for two additional drivers and the 21-24 Underage Fee is $10/day instead of $27/day. see Thrifty Surcharge Notes

2013 - Age 21-24 add $10/day when booked with this web site (www.HawaiiCarRentals.net)
2013 - Two (2) Additional Driver Fees Waived when booked with this web site (www.HawaiiCarRentals.net)

*** See more Surcharge Information here ***

Please consider all rates listed on this page approximate. Rates may change without notice.

2012 THRIFTY CAR RENTAL HAWAII - General Information
(see this document as a formatted PDF file)

THRIFTY - ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE 1 (05/07/2012)

(Updated May 7, 2012)

I. RENTER’S QUALIFICATIONS

A. Valid driver’s license in own name (required by law).

Foreign renters must have their country’s valid license, plus International

license.

B. Major credit card in own name:

American Express VISA JCB

Diner’s Club MasterCard Discover

(Note: Debit or Check Card will be accepted at time of vehicle pickup if renter

presents roundtrip airline/cruise ticket or proof of same. If no roundtrip ticket

or proof of same available, Debit/Check Card will only be accepted upon return of

vehicle. In all cases, Renter will be subject to a credit inquiry, which may affect

renter’s credit evaluation. Company debit card must have renter’s name or

signature on card.

C. Prepaid Cards, as form of payment, are only acceptable upon vehicle return.

D. Primary renter must return car and must sign closing Rental Agreement.

E. Thrifty vehicles may not be used for off-road use; camping is prohibited.

F. A cash deposit is not allowed; cash allowed only for payment at end of rental,

except at hotel desk locations where only credit/debit card payments are accepted.

G. Checks of any kind (other than travelers checks) not accepted as form of

payment.

H. Age Qualifications for vehicle categories:

Renters 25 years old and above:

1. Must have a major credit card in own name.

2. Unrestricted on car class.

Renters 21-24 years old:

1. Must have a major credit card in own name.

2. Able to rent all car categories.

3. Renters will be subject to a fee of $27.00 plus tax, daily, per

person.

I. There is no maximum age restriction for licensed drivers.

THRIFTY – ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE (5/07/12) Page 2

I. RENTER’S QUALIFICATIONS – Cont’d

J. Military Personnel

1. Credit card - 21 to 25 years of age, no specialty vehicles.

2. Same Island Renter - refer to “H” above.

3. Young driver fee (21-24 years) - $27.00 plus tax, daily, per person.

(unless booked as an official government reservation).

K. Walk-Up Rentals

1. Must have a major credit card in own name/NO CASH DEPOSITS.

2. Renters under the age of 25 are subject to a fee of $27.00

plus tax, daily, per person.

II. APPLICABLE HAWAII STATE TAX / SURCHARGE / FEES*

A. Hawaii State General Excise Tax

- Oahu - 4.712%

- Maui, Kauai, Molokai, Hawaii and Lanai - 4.166%

B. Hawaii State Vehicle Rental Surcharge of $7.50 per rental day (effective

7/1/11), C. Vehicle Licensing & Registration Fee -- from $0.26 - $0.75 per

rental day (depending on type of vehicle/location)

D. Airport Concession Recovery Fee

- N/A for Honolulu International Airport (off-airport)

- 11.11% for Kahului, Lihue, Kona and Hilo

* All information subject to change without notice.

III. OPTIONAL COVERAGE (ACCIDENT PROTECTION PLAN)

A. Loss Damage Waiver (LDW) - $26.99, daily (Economy, Compact, Midsize, Fullsize)

- $27.99, daily (Convertible, Wrangler, Minivan, SUV,

Luxury and Specialty)

B. Personal Protection Plan (PPP) - $6.99, daily - all car classes.

C. Supplemental Liability Insurance (SLI) - $13.99, daily

D. Uninsured Motorist Protection (UMP) - $6.95, daily

E. TRIPSAVER – $5.99, daily (purchase option offered at time of rental; covers

accident towing, lockout, flat tire and fuel and battery services).

IV. OVERTIME CHARGES

A. Each rental day is a 24-hour period. After 24 hours, overtime charges

apply, not to exceed the daily rate.

1. All car categories – 1/3 of the daily rate, per hour or fraction thereof.

2. Optional coverage (LDW, PPP, SLI & UMP) and surcharge/fees -

full daily rate applies for any portion of overtime.

V. ADDITIONAL DRIVER POLICY

A. Maximum additional drivers are four (4) per rental contract.

B. Fee of $12.00 plus tax, daily, for each additional driver.

C. Additional driver(s) must be at least 21 years of age.

D. Additional driver(s) under the age of 25 is subject to an additional charge of

$27.00 plus tax, daily per person.

THRIFTY – ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE (5/07/12) Page 3

VI. PIER PICKUPS (FOR CRUISE SHIP PASSENGERS)

A. Oahu – Honolulu Harbor

1. Pre-book HNL (Airport) location and make a note in reservation for

“pier pickup”

2. Upon docking at pier, passenger should call for shuttle pickup:

Ph (808) 831-2266, press “0” when prompted (allow approx ½ hour for pickup)

3. If vehicle is returned at Waikiki location, drop charge will apply.

B. Maui – Kahului Harbor

1. Pre-book OGG location and make a note in reservation for “pier pickup”

2. Upon docking at pier, shuttle bus will be waiting from 8 am for pier pickups.

If after 11 am on 1st day or for next day rentals, passenger should call for

shuttle pickup: Ph (808) 871-6339 (allow approx ½ hour for pickup).

3. Shuttle runs from 8 am to last pier drop-off at 9 pm.

C. Lihue – Nawiliwili Harbor

1. Pre-book LIH location and make a note in reservation for “pier pickup”.

2. Upon docking at pier, shuttle bus will be waiting from 8 am for pier pickups. If

after 11 am, passenger should call for shuttle pickup: Ph (808) 245-

7369

3. Shuttle runs from 8 am to last pier drop-off at 8 pm.

D. Hilo – Hilo Harbor

1. Pre-book ITO location and make a note in reservation for “pier pickup”.

2. Upon disembarking at the pier, board the Thrifty shuttle bus; if shuttle not

readily available, call for pickup: Ph (808) 961-6696.

E. Kona – N/A

VII. DROP CHARGES

A. Oahu

Honolulu Airport to Waikiki (or reverse) $ 40.00

(Note: also applies to cruise ship p/u at HNL w/return at Waikiki)

B. Hawaii

Hilo to Kona $ 85.00

Kona to Hilo $ 65.00

Kona Airport to King Kamehameha’s Kona Beach Resort $

35.00

King Kamehameha’s Kona Beach Resort to Kona Airport $

50.00

King Kamehameha’s Kona Beach Resort to Hilo Airport or Reverse $ 75.00

Note: Cars left at airport without authorization will be subject to a $200 charge. Renter

will be responsible for any citations issued and for tow charges.

VIII. CAR SAFETY SEATS / SEAT BELTS

A. Hawaii State Law requires that a child under four (4) years of age (up to about

40 lbs.) is properly restrained in a child safety seat. (Customer responsible for

securing child passenger in child safety seat in rental vehicle.)

B. Hawaii State Law also requires that all passengers between the ages of

four (4) and seventeen (17) are property restrained by a seat belt.

Children 4 years through 7 years must be in a booster seat or child restraint.

However, children of this age who are taller than 4’9” or heavier than 40 pounds

may be seated in rear seats with a lap/shoulder or lap belt.

THRIFTY – ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE (5/07/12) Page 4

C. Child safety seat available, on advance request, for $12.00 plus tax, daily.

(This charge will be capped at $72.00.)

D. Child safety seat should be requested at time of booking advance reservation.

Updated! IX. HAND CONTROLS (INCLUDING STEERING WHEEL SPINNER KNOBS)

Thrifty will provide and install hand controls upon the request of any renter with a

disability who can operate a motor vehicle with the aid of hand controls, subject to

availability of vehicle and staff for installation.

A. Request for hand controls must be called in at least 24 hours prior to arrival to

Thrifty’s Hawaii Reservations Center. When calling please advise Reservation

personnel of rental information along with placement of hand controls, right or

left side of steering. Ask customer; do not guess.

 The Hawaii Reservations Center

- (808) 952-4238 (on Oahu)

- (800) 367-5238 (from Neighbor Islands to Oahu)

- (800) 367-5238 (from Mainland to Oahu); OR

B. Modify or cancel a reservation with hand control.

 To modify or cancel a reservation with hand controls, please call Hawaii

Reservation at least 24 hours prior to arrival.

C. Hand controls can only be installed in specific vehicle makes / models.

X. JEEP WRANGLER TOP REMOVAL

The Jeep Wrangler top is removable. If renter elects to remove the top, renter is

responsible for reinstalling same prior to return of the vehicle or will be charged $50.00.

XI. GLOBAL POSITIONING SYSTEM (GPS)

The GPS unit is available for rent at time of car pickup –

- $12.95, daily –Oahu, Big Island, Maui, Kauai – includes an audio tour of island.

XII. SURF RACKS

Surf racks are available for purchase at our rental counters - $35.00 + tax.

XIII. GASOLINE

Customers are only responsible for gas used and must provide a refueling receipt at

time of return. Refueling receipt must be from date of car return and within 10 miles of

the return location.

Customers who take the PREPAID FUEL OPTION may return the vehicle at any fuel

level and do not need a refueling receipt. No pro-ration / refunds allowed.

XIV. COURTESY SHUTTLE SERVICE

A. Oahu

1. Waikiki hotels to our 2002 Kalakaua Avenue rental station (on request) –

daily 7:30 a.m. to 7:45 p.m. – call direct 971-2660.

2. Kahala Hotel only – to/from 2002 Kalakaua Avenue location (renter

must call 1 hour prior to confirm pickup):

Pickups: 830a, 930a, 1030a, 430p, 530p, 630p

Returns: 800a, 900a, 1000a, 400p, 500p, 600p

B. Kauai

1. Hotels along the Coconut Coast up to the Hotel Coral Reef in Kapaa to

our Lihue rental location; shuttle pickups at 9:00 am and 1:00 pm;

THRIFTY – ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE (5/07/12) Page 5

2 hours advance reservations required – ph 245-3652

XIV. COURTESY SHUTTLE SERVICE – Cont’d

C. Maui

1. Kahului Airport to/from Maui Beach and Maui Seaside Hotels. Daily service

available between 8:00 a.m. and 9:00 p.m. One hour advance reservation

required. For pickup, call 871-6339, ext 0. For same-day reservations, call

871-6339 for rates and availability.

D. Hawaii

1. Hilo - anywhere in Hilo town to our Hilo airport location: 6:00 am to

8:30 p.m. 2 hours advance reservations required - call direct (808-961-2101).

XV. SMOKE-FREE FLEET

Dollar’s fleet is now 100% smoke-free so renters always have a smoke-free

vehicle. Non-compliance with this policy may result in up to a $250 charge to cover

the special cleaning required to remove all traces of tobacco residue/smoky odor from

the vehicle’s interior.

XVI. CANCELLATION POLICY

A. FIT (Individual reservation)

1. No charge for cancellations made at least 48 hours prior to rental date.

B. Groups (10 or more vehicles)

1. No charge for cancellations made at least two weeks prior to rental date.

XVII. RESERVATION INFORMATION

A. Telephone and Fax Numbers

1. From Oahu (808) 952-4238 Fax (808) 952-4255

2. From Neighbor Islands (800) 367-5238 Fax (808) 952-42553.

3. From U.S. Mainland/Canada (800) 367-5238 Fax (808) 952-4255

B. Hours of Operation

1, Monday - Friday 7:30 am to 5:30 pm (HST)

2. Saturday 8:00 am to 2:30 pm (HST)

3. Sunday 8:00 am to 1:00 pm (HST)

4. Holidays 8:00 am to 1:00 pm (HST)

XVIII. RENTAL LOCATIONS / HOURS OF OPERATION

A. Oahu

1. Honolulu International Airport 4:30 am to Midnight

(3147 N. Nimitz Highway)

2. Kalakaua Service Center 7:00 am to 8:00 pm

(2002 Kalakaua Avenue)

B. Maui

1. Kahului Service Center

(935 E. Mokuea Street) 5:00 am to 12:00 Midnight

C. Kauai

1. Lihue Service Center

(3120 Oihana Street) 5:00 am to 11:00 pm

D. Hawaii (The Big Island)

1. Kona Service Center 5:15 am to 10:30 pm

(73 Kupipi Street)

2. King Kamehameha’s Kona Beach Hotel 8:00 am to 12:00 noon

THRIFTY – ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE (5/07/12) Page 6

(75-5660 Palani Road)

3. Hilo International Airport 6:00 am to 9:30 pm

THRIFTY - ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE

Thrifty Hawaii Car Rentals Terms, Conditions and Information

General information, procedures, qualifications and guidelines to renting a car in Hawaii from Thrifty Car Rental