2009 Thrifty Special Car NotesTHRIFTY SURCHARGE | SPECIALS & HOT DEALS BUTTON THRIFTY SURCHARGES: 2009
Aloha Hawaii Vacationers,
PLEASE NOTE:
Sometimes we get inquiries asking about the discrepancy between what this web site says and what the Thrifty web site says regarding surcharges for additional drivers and drivers under 25.
In the Terms and Conditions on the Thrifty web site it states:
You will see this even if you made a reservation through this website.
If you call Thrifty at their regular 800 number you will get someone at Thrifty headquarters in Oklahoma. Pretty much everyone you speak to at this Thrifty call center is NOT aware of these special Hawaii Only arrangements that I have with Thrifty. They will tell you that you WILL be charged. However, this is not the case. Thrifty Hawaii has its own special competitive programs unique to Hawaii and is managed through their Honolulu office. The people at the mainland Thrifty call centers are not always aware of these special offers - Unless you mention Promo Code #PC2150.
Regardless of what is said in the Terms and Conditions fine print, please be assured that the age 21-24 and additional driver fees are both waived. This web site has a special arrangement with Thrifty to NOT charge for these items. HawaiiCarRentals.net has what is called a "Hawaii Thrifty Traveler" account and we get special discount rates and considerations that we pass on to you (but only if you rent a Hawaii car through this web site). You do not need to present any sort of coupon to get this fee waived. It is simply waived.
My Dollar/Thrifty representative has assured me more than once on the phone and in email that anyone renting through HawaiiCarRentals.net will NOT be charged. (NOTE: Dollar Thrifty is the same company and is also called DTG or DTAG - Dollar Thrifty Auto Group)
I will paste my most recent emails to my DTAG representative below.
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PLEASE NOTE: 808-952-4238 (9:00am - 3:00pm Hawaii Time) (or 800-367-5238 from Neighbor Island and Mainland)
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Below are email discussions with my Dollar/Thrifty representative:
From:
Steve at Kauai Vacation Resorts.com To: Patti Franklin Subject: 3 questions
Hi Patti,
I wanted to confirm a few things: * NO free overtime, correct? * Age 21-24 no surcharge, correct? * Additional driver's no surcharge, correct?
Steve
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Hi, Steve!
Both Dollar Saver and Thrifty Traveler renters get a 59-minute grace period. (2007 only, but NOT in 2008 or 2009)
Dollar Saver does not . . . Sorry this is so confusing.
Patti
Franklin ==============================================================
From:
reservations @ hawaiicarrentals . net
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Hi, Steve!
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When people are making their reservations, sometimes
Hot Deals, Specials, or other discount buttons appear. If you click that button, you can definitely take advantage of the offer. However, if you
do click a Specials or Hot Deals button, you will lose the
waivers from my web site of no surcharge for age 21-24 and no surcharge for additional drivers.
Given that a one-week car rental for 21-24 will be an additional $189 added to the base rate (plus taxes and fees), it appears that if you are someone who clicked the Specials or Hot Deals
button, and are 21-24, you would be better off without the Specials or Hot Deals discounts. If you did
click the button and would like to go back and make a different reservation, here's my corporate discount link:
http://hawaiicarrentals.thrifty.com
(Don’t forget to cancel your original reservation) I'm sorry for this discrepancy.
Have fun in Hawaii!
Steve Parquet President
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|
Thrifty
Traveler accounts waive the under the age of 25 and additional driver fees.